Program will not accept bracket

[jwcater]

I designed a bracket but when I go to order, the program tells me that I have an open ended design and that all lines do not connect. I have confirmed that all the lines connect on my design except that a bracket is not supposed to be closed - it is a "U" shape. How can I proceed with my bracket order? Also, how can I know the price before I order? Thanks, John

[Tech2]

All lines must be closed but there should be no problem making a U shape. You will see a price upon resolving analyzer errors. It might help to take a look at some samples in Tools | Create | Sample Shapes or via File | Open | C:\Program Files\eMachineShop\Samples. Also check the basic 2D and 3D videos. Or you can clear Job | Settings | Address and any identifying comment text and attach your file here so we can see what you are doing.

[jwcater]

If I close a U shape, it won't be a U. Your program needs to be a little more user friendly. Anyone looking at my design should be able to see what I need without illogical details such as closing an open-ended shape. I thought your program was cool up until this point.

Other problems:

Each time the program finds an "error" (like closing a U shape), I have to input all my payment info again, including name and address - BIG hassle.

Also, I just needed a simple bracket. I have no idea what all the different types of metals mean that you have listed - I'm not an Engineer. If you had just let me tell you what I was using it for and allow you to choose the metal I need, that would have been very helpful.

Just not friendly enough for the lay person.

John

[Tech2]

I suspect you are drawing a U with a single line. If you are using sheet material to get a U shape you need to draw a rectangle with two 90 deg bend lines across the rectangle.

I don't know why you are being asked to reenter info - that is not normal. What version of windows are you using? Did you install in the normal way?

As for material, for sheet metal, start with the lowest cost steel if it's a non critical application.

As for selecting material by usage see Job | Material | Usage.