What is the minimum quantity?
1
What is the maximum quantity?
1,000,000
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Ease of use What if I am not knowledgeable about
machining?
The eMachineShop
intelligent software tells you if your design can be machined at the
click of a button. You don't have to be an engineer and you don't
have to wait hours or even days for a machinist to review your
job.
"I really really like your methods of designing and purchasing machined products. Your software made it amazingly simple for me to do a simple design and purchase it. I found your site,
downloaded the software and in one evening I designed and purchased my mechanical parts. That ease and ability is so valuable to me that I want to use your company exclusively for my designs.
I love the software too much to go elsewhere."
Benjamin Ukrain
What type of documentation is
provided?
Our software includes
on-line help via the F1 key. You can print the help information by
selecting the Print button. We also offer easy
Video guides. What if I
can't figure out how to use your software?
If you are a novice computer user and spent only a few minutes in
the software give it a little more time. We only accept
orders placed from our software. There are detailed instructions in
the Help screens (on the menu choose Help | Contents and select a
topic). Also try the easy Video guides. If you get stuck on something particular, on
the software menu choose Help | Troubleshooting. As a last resort
get some help from a more experienced computer user. |
How does eMachineShop save me time?
You don't waste time traveling,
calling, faxing or emailing to conventional machine shops, reviewing
quotation, resolving issues, etc. Your
total project time is reduced up to 90%. Try it once and you'll
never want to work in any other way.
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"Just wanted to write a note to tell you how satisfied I am with the
service you provide. Attached is a picture of some parts I ordered,
laser cut Stainless Steel motorcycle chain adjusters.
Product was exactly as ordered. I am very excited about using your
service for future orders. I see a tremendous potential in the service
you provide. Your system for designing and ordering custom made parts
is so much better than anything I have ever seen that nothing even
compares. Your prices are extremely reasonable and the whole process
so efficient that it's almost hard to believe... Whenever a service of
this quality and efficiency is offered people will take notice. I
congratulate you on your innovative thinking and application of modern
technology. It must be exciting to be on the forefront of a new
concept in manufacturing. I wish you the great success your company
deserves."
John Branson
- Branson Forge
More user comments here. |
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Can I use the software offline?
Yes. You will need to connect
to the Internet only to place your orders and to get the latest
pricing file.
Is the software available only by Download?
Yes. We frequently update the
software so it would be impractical to distribute by other methods.
In case of difficulty downloading click
here.
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Another CAD?
I don't want to learn another CAD program...
If you are familiar with a popular CAD program it's
understandable why you might not want to learn another. However the
eMachineShop CAD program is much easier to learn than most. The
menus are short and you draw the same way with straights, arcs,
circles, etc. It's common for users to draw their first part in
under 10 minutes! Spend a few minutes to discover a remarkably
powerful new way to design and order custom parts. You'll be glad
you did! Download here or check the
Video guides.
Can I import an existing drawing?
Currently eMachineShop
has some import
capability for IGES and STL and can import 2D DXF files. Most programs can export to one of these formats.
You may need to make some adjustments after the import. Can I use the CAD
software for other purposes?
Yes, our software offers an excellent
free CAD drawing ability useful for a variety of purposes. |
What if I have a machine shop in my company?
Give us a try anyway
- our approach will save you time, give you instant expert feedback,
offer machines you might not have, and lower your cost.
Will you keep my design confidential?
We respect your privacy. This and
other legal issues are addressed in the agreement you will see
during the installation process after you
download. You can view the
agreement without completing the installation if you wish or from
the program via the Help | Contents menu.
What is your privacy policy?
Click here.
What are the terms of your service?
Click here.
Can you recommend a vendor that does XYZ?
There are many good sources on the web to find vendors. Kindly
search for your requirement using one of the search engines.
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Can I get parts faster than the fastest time
quoted by the software?
The fastest time quoted by the software is the fastest we can
deliver parts. However you can often improve
delivery time by experimenting with different materials, different
machines, etc.
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Your specific part
Can you assemble my part?
Not currently. We
recommend you use us for making your parts and find an assembler to
do your assembly work.
Can I discuss my design with someone?
First try your best to design your part in the
software. Use the
Video guides if you need
assistance. If you have any specific questions, please refer to the
Contact page. Do you offer my finish or
material?
We offer a wide variety of
finishes and materials. For the current
list, please download
the software and select Job | Settings | Finishing. Additionally you can
specify a special finish using the "Comments to the
Machinist" feature or special materials using Job | Material |
Request Special Material. What if you don't support what I
need?
If the process you need is a secondary operation
such as a special surface finish and not yet supported we recommend
to specify your needs using the "Comments to the Machinist" feature or use
eMachineShop for part of your job and complete it elsewhere. Can you help with engineering and design
of my part?
Occasionally we will give some design oriented
feedback after receiving an order but we don't get involved in
initial design and engineering. This allows us to focus on what we
do best - making custom parts conveniently and inexpensively. So
don't ask us what kind of bushing would make a spinning shaft air
tight or what finish would be best for least aerodynamic drag on the
moon rocket you are building. Can I send you my parts for further
processing?
Currently we do not offer machining of existing
parts. |
How can I get samples of
materials?
We recommend to run a small test job or
purchase small quantities of materials from a material vendor.
Do you offer inspection or material conformance
reports?
Yes, upon request.
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