Quality Assurance & Customer Satisfaction

Quality Assurance & Customer Satisfaction

Located in Mahwah, NJ, eMachineShop manufactures custom parts for clients ranging from government agencies and Fortune 100 companies to inventors, engineers, hobbyists and students.

You can trust us to delivery quality parts that meet your specifications. In the unlikely event of a non-conformance, we’ll happily repair or remake your parts!

  • FREE Shipping in the USA.
  • No Minimum Order Quantity.
  • 100% Quality Guaranteed.
Customers Include:

Quality Control Standards

To consistently exceed customer expectations, quality control and assurance is achieved through:

  • Comprehensive written procedures and policies
  • Extensive electronic records of orders, customer communications and inspection results
  • Detailed records of incoming raw materials
  • Analysis of root cause of non-conformances
  • Corrective actions to prevent recurrence of non-conformances
  • Intelligent software advising customers of manufacturability issues
  • Fully equipped inspection department
  • Consistent calibration and labeling of inspection tools
  • Designated areas for non-conforming parts
  • Staff members being strongly encouraged to suggest improvements in methods, materials, and suppliers

See what satisfied clients have to say about us!