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Wed Sep 30, 2009 9:01 pm Locks up when move circle via mouse
I downloaded and installed version 1.64 even though the previous version was working fine. Now it locks up anytime you try to move a circle for the second time. So basically the software is now unusable. I have tried it on 2 different computers with the same result. Please help.
Tech3
Thu Oct 01, 2009 5:57 am
Please describe the actions that lead to software lock up in details and we will advise you a work-around. Please also send us any design you are working upon using Help | Troubleshooting feature.
Tech2
Thu Oct 01, 2009 9:22 am
Make sure you are using the 9/29 version per Version History.
bghorn
Thu Oct 01, 2009 8:36 pm
I don't know what additional detail you want. There isn't much else to describe but I will try to give more detail. I am trying to add a small hole onto the front of a part I had designed with earlier versions of EMS. As recommended by the software I had updated to version 1.64. Once I updated I began having a problem. I could add the hole fine but when I went to move it to the exact location the software would lock up when I clicked on the circle and would not allow me to move it. Once the software locked up I had to use Windows Task Manager to shut it down. I have repeatedly tried on 2 different computers with the same result every time.
Tech3
Fri Oct 02, 2009 5:46 am
Thanks for additional details. Did you try Troubleshooting - "Program crashes or freezes". We are can't reproduce the problem and have not received similar complaints from other customers so please send us the design you are working on using CAD menu Help | Troubleshooting.